Terms of Use

Terms of Use

This website is owned and operated by Cloud 9 Aerial Photography Pty Ltd.

These Terms of Use govern your use of our website. By using our website and purchasing any of our goods, you accept these Terms of Use in full.

We may vary these terms at any time without providing notice to you.


If we quote a time for delivery or supply, it’s an estimate only. We shall not be liable for delay in delivery. You will not be relieved of any obligation to accept or pay for our goods because of any delay in delivery.

You are deemed to accept delivery of our goods where it is either delivered to your premises or where we email the goods to the email address that you used to place the order.


Prices for goods, including any handling, service or delivery charges, will be charged in accordance with our standard prices in effect at the date of order. We may change our prices at any time and without notice to you. All prices are inclusive of GST.


We own the copyright in all images and content on our website. You may not reproduce or use the images or content without our permission. If you purchase any of our goods, you are granted perpetual, non-exclusive, royalty-free licence to use any image that is part of the goods.

Returns and Cancellations

You must not return our goods without first getting out consent. We will generally only accept returns where the goods are either not what you ordered or the image is damaged or corrupted.

We will not accept cancellations or partial cancellation of an order once we have started producing that order.

All complaints, claims, or notification of lost goods, incomplete goods, goods damaged in transit or goods that do not comply with your order must be submitted to us within seven (7) days of delivery of the goods. Otherwise, you are deemed to have accepted the goods and shall not refuse to pay for them on the basis that they were lost, incomplete, damaged in transit, or do not comply with your purchase order.


No warranties except those implied and that by law cannot be excluded are given by us in respect of goods supplied. Where it is lawful to do so, our liability for a breach of a condition or warranty is limited to the repair or replacement of the goods, the supply of equivalent goods, the payment of the cost of repairing or replacing the goods or acquiring equivalent goods, as determined by us.


To the extent permissible my law, this site and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, about its images or the website, including without limitation warranties of merchantability or fitness for a particular purpose.